Appointments can be made by phone at 812-282-4309. In an effort to spend adequate time with the patients, the Evergreen Centre does not double book appointments. We recommend that most patients print paperwork from our website and fill it out at home in advance of the initial appointment. If you are unable to print out in advance or would rather fill out paperwork in the office, please show up 30 minutes before your scheduled appointment time. If you show up at time of appointment unprepared or are late 15 minutes or more, we may ask you to reschedule and a cancellation fee may apply.
Cancellation Policy
In as much as the Evergreen Centre does not double book appointments, we have a strict cancellation policy. To cancel or reschedule an appointment, we require at least 24 hours notice without charge to the patient. If an appointment is missed or canceled with less than 24 hours notice, a 50% charge for expected service will be applied to your account. If a patient does not show up for an appointment, without prior notice this constitutes a “no-show” and a 75% charge will be applied to your account for the expected service scheduled. If a patient is a now show or cancels with less than 24 hours notice twice within a 6 month period of time, Evergreen Centre reserves the right to refuse future services.
Billing Policy
At the Evergreen Centre, we are first and foremost on patient care. In order to do this, and spend adequate time with patients a fee for service schedule has been created. Our fees are based on provider time and efforts. We do accept most major credit cards, cash, and HSA/Flex spending account payments. If we participate with your insurance carrier, your co-payment will be due the day of your visit. Be aware that additional fees may apply, for services not covered by your insurance carrier. If we do not accept your insurance carrier, we will bill your insurance as an out of network provider for services provided as a service to our patients. Please note that you will be responsible to pay remaining balance not covered by your carrier. If payment is not made and/or amount isn't paid in full, the Evergreen Centre reserves the right to withhold future services and appointments.